What is GoldCore's Privacy Policy?

GoldCore Privacy Policy

Effective Date: April 1, 2021 GoldCore.com (“Website”) is owned and operated by GoldCore USA LLC and its affiliated companies (“GoldCore”). GoldCore is committed to respecting and protecting the privacy and security rights of users and the information you share with us at the GoldCore Website. GoldCore created this Privacy Policy to provide you with assurance of GoldCore’s commitment to fair information practices and to the protection of your privacy as you visit and use the Website. This Privacy Policy explains what we do with your information and what you can expect from us. By using the Website, you indicate your acceptance of this Privacy Policy.

GoldCore’s data collection and retention practices are designed to provide transparency, accountability and choice regarding the management and use of your personal information. If you have questions or complaints regarding our Privacy Policy or practices, please contact us via e-mail at: support@goldcore.com or by phone at 1 888 381 8130

This Privacy Policy is only applicable to this Website and not to any Websites of third parties, which may have data collection, storage and use practices and policies that differ from this Privacy Policy. You should consult privacy policies for all other sites, as we have no control over information submitted to or collected by such third parties.

*GOLDCORE MAY CHANGE, MODIFY, AMEND, SUSPEND, TERMINATE, OR REPLACE THIS PRIVACY POLICY FROM TIME TO TIME AND WITHIN ITS SOLE AND ABSOLUTE DISCRETION. IN THE EVENT GOLDCORE CHANGES, MODIFIES, AMENDS, OR REPLACES THIS PRIVACY POLICY, THE EFFECTIVE DATE, LOCATED ABOVE, WILL CHANGE. YOUR CONTINUED USE OF THE WEBSITE AFTER A CHANGE IN THE EFFECTIVE DATE OF THIS PRIVACY POLICY CONSTITUTES YOUR MANIFESTATION OF ASSENT TO THE CHANGE, MODIFICATION, AMENDMENT, OR REPLACEMENT CONTAINED WITHIN. BY USING THE WEBSITE, YOU REPRESENT AND WARRANT THAT YOU HAVE READ AND UNDERSTAND, AND AGREE TO THE TERMS OF THIS PRIVACY POLICY.

PERSONAL INFORMATION WE COLLECT AND HOW WE USE IT

GoldCore collects some information that is personal (i.e., information that identifies an individual either alone or in combination with other data). GoldCore also collects non-personal information that does not, on its own, identify an individual person. When non-personal information is combined with other information so that it does identify an individual person, we treat that combination as personally identifiable information.

GoldCore collects personal information when you provide it to us. The following are examples of the types of personal information that may be collected, directly from you:

Name
City, state and zip code
Email address
Telephone number
Company name
Payment information, including, without limitation, credit/debit card or PayPal payment information;
Shipping, billing and other information provided in connection with the purchase or shipment of GoldCore Products Information about transactions with GoldCore, such as purchase history

Any correspondence voluntarily submitted to the Website

GoldCore may collect this personal information from you through various channels, including, but not limited to, through your voluntary submission of information to the Website, through requests initiated by you through the Website, through communication with third parties such as banks, through the collection and analysis of information concerning your computer and browsing activities, through the use of cookies, web beacons, pixel tags, Google Analytics, Facebook Analytics and through other sources permitted by law. In providing GoldCore with your personal information, you consent to the transfer and storage of such information on our servers, which are located in the USA, Ireland and elsewhere.

Our primary purpose in collecting personal information is to provide you with a safe, smooth, efficient, and customized experience. You agree that we may use your personal information to:
Collect and process payments and complete transactions
Provide the products, services and customer support you request
Resolve disputes
Troubleshoot problems
Prevent potentially prohibited or illegal activities
Enforce our Terms and Conditions
Customize, measure and improve our services and content
Inform you about our products, services, updates and promotional offers

NON-PERSONAL INFORMATION WE COLLECT

The following are examples of the type of information that may be collected by GoldCore from your web browser:

Details about your computer, device, application and network (including IP address, browser characteristics, device ID and characteristics, device operating system information and system language preferences)
Activities on our Website and usage patterns
Referring URLs, dates and times of Website visits, and click stream data such as information commonly recorded in web server logs
Details about Internet or network usage (such as the URLs or domain names of websites you visit, information about applications that attempt to access your network, or traffic data)
Data about files and communications, such as potential malware or spam
Information stored in cookies, pixel tags, or web beacons
Analytic data from Google Analytics
Analytic data from Facebook Analytics

SHARING OF PERSONAL/NON-PERSONAL INFORMATION

GoldCore may share your information where complying or in good faith attempting to comply with any law, regulation or law enforcement request; where GoldCore has obtained your consent; where sharing or disclosure of your information is necessary between GoldCore’s affiliated companies or business partners, including storage providers; where sharing or disclosure of your information is necessary to respond to requests by government authorities; where your information is demanded by a court order or subpoena; where sharing or disclosure of your information is needed to help prevent against fraud or the violation of any applicable law, statute, regulation, ordinance, or treaty. Without limiting the above, in an effort to respect your privacy, GoldCore will maintain an email database, in-house, and will never sell your data or otherwise make it available for unaffiliated third-party marketing purposes.

GoldCore may also disclose personal information to those who help it provide products and services, including those who perform technical, administrative and data processing tasks, such as hosting, fulfillment, and data storage and security. These service providers are prohibited from using this personal information for any other purpose.

CONSENT TO RECEIVE EMAIL AND PROMOTIONAL MATERIALS

By establishing an account or making a purchase, you consent to receive periodic promotional email communications from us. You may opt-out of receiving such promotional communications at any time by following the unsubscribe instructions contained in each email, or by contacting
us via email at: support@goldcore.com or by phone at 1 888 381 8130

STORAGE AND SECURITY OF PERSONAL INFORMATION

Your personal information is stored and processed on computers and servers managed by GoldCore and affiliated companies in the United States, Ireland and elsewhere, through your use of the Website, you unequivocally consent to the processing and storage of your personal information.

GoldCore transmits information via the highest industry standard secure server (SSL). This SSL creates the secure and encrypted https:// Website address for our important pages like Checkout and the My Account area. When you see the https:// website address, you know the information you are in-putting is protected and secure.

We comply with payment card industry data security standards that require merchants to implement security measures for credit card information. The security of your personal information is important to us. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. GoldCore assures you that we will use your personal information only for the purposes stated in the Terms and Conditions and this Privacy Policy. We will not otherwise rent or sell your personal information to unaffiliated third parties, and we will prevent your email address from being recorded by “web crawlers” or “web spiders” to the best of our ability. If you believe that your email address has been recorded in this way, please let us know immediately.

The time periods for which we retain your personal information depend on the purposes for which we use it. GoldCore will keep your personal information for as long as you are a registered user of our products and, thereafter, for no longer than is reasonably necessary for internal reporting and reconciliation purposes pursuant to legal requirements and to provide you with any feedback or information you might request or require.

If you have any questions about security on our Website, you can contact us by email at support@goldcore.com or by phone at 1 888 381 8130.

LINKS TO OTHER WEBSITES

The GoldCore Website may include links to other third-party Websites whose privacy practices may differ from those of ours. If you submit personal information to a third-party Website, your personal information will be solely governed by their privacy practices.

ABILITY TO ACCESS, UPDATE AND CORRECT PERSONAL INFORMATION

GoldCore wants your personal information to be complete and accurate. We make good faith efforts to provide you with access to your personal information. By using the Website, you represent and warrant that all information you provide on any registration form or otherwise in connection with your use of the Website will be complete and accurate, and that you will update that information as necessary to maintain its completeness and accuracy. To confirm the completeness and accuracy of, or make changes to, your personal information, please contact us or log into your account to make changes.

UPDATES AND CHANGES TO PRIVACY POLICY

GoldCore may update this Privacy Policy at any time by posting additions or modifications on the Website. If at any point we decide to use personal information in a manner materially different from that stated at the time it was collected, we will notify users by email or via a prominent notice on our Website, and where necessary we will seek the prior consent of our users.

DEACTIVATE/DELETING YOUR ACCOUNT

You can delete or deactivate your GoldCore account at any time by emailing support@goldcore.com. When you delete your account, your personal information is removed from our database, unless we are required to save the data by applicable law, to prevent fraud, resolve disputes, troubleshoot problems, assist with investigations and/or enforce our Terms and Conditions.

You can access, review and change most of your personal information by logging in to your account area at www.goldcore.com You are required to promptly update your personal information if changes occur or information is inaccurate.

Your GoldCore account and profile and the information contained therein are password protected. We assume no liability for the abuse of login data and passwords used.

GoldCore treats data as a valuable asset that must be safeguarded and protected. As set forth above, we use reasonable security measures to protect your personal information against unauthorized access and disclosure.

CHILDREN’S ONLINE PRIVACY PROTECTION POLICY

GoldCore complies with the US Children’s Online Privacy Protection Act where it applies to our information protection activities. Although this law applies to ages thirteen and under, we do not knowingly or willingly collect personal information from children under the age of eighteen (18). If we learn that we have inadvertently collected personal information of a child under the age of eighteen (18) without proper consent, we will immediately delete that data from our database.

YOUR AGREEMENT TO OUR PRIVACY POLICY

You expressly consent to GoldCore’s processing of information as described in this Privacy Policy when you use or interact with the Website, provide information to us through our Website, purchase our products or assent to our Terms of Use Agreement. In addition, when you use or interact with the Website, you specifically consent to our collection of personal information by automated means, such as cookies.

You may contact GoldCore directly if you have any questions regarding the content and material on the Website or if you have any questions about our Privacy Policy. Please contact GoldCore, by email at support@goldcore.com or by phone at 1 888 381 8130.

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